G.T. Music Distribution follows the European Directive 2011/83 / EU (http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2011:304:0064:0088:EN:PDF) on Rights of Consumers: the right of withdrawal must be communicated within 14 days of receipt of the goods. The return costs of the goods delivered in case of rethinking are CUSTOMER'S CHARGE.
Refund will be made within 14 days of receipt of the returned goods.
In case of return for defective goods, the refund is subject to our prior consent on the basis of obvious defects in the manufacture of the product. We do not take any responsibility for any damage caused during transportation by third parties like Poste Italiane, SDA and / or private couriers. Defective manufacturing products will be replaced free of charge only after the agreed delivery in advance and upon return and actual acknowledgment of the factory defect reported.